Another one from Seth. And the state of discontent of service.
I’m fully aware of. Somehow, somewhere, all of our jobs are connected to service. Whether it be through tuxedo rental (a dubious first paid job), writing lab proctor, or a marketer. We’re all providing a service. And someone, somewhere is our customer. Put those together, and we have customer service.
All the tech support jokes? Customer service. They’re like lawyer jokes, they’re all true.
I think the real reason people blow up customer service complaints so much is because we’ve all provided service at some point in our lives — and being so good at it that we blow all those bad stereotypes out of the water — and it kills us to recieve crappy service in return. Kills us. Where is that holiday cheer, people?