How do you 2.0?

We’re very version happy. We’re already up to IE7. Firefox is finally at version 2.0. How many incarnations of Windows has there been (I remember Windows 3.1 back in the day)? We like the new and more improved.

1.0 is always pretty exciting, but there always seems to be that extra oomph to 2.0.

Web 1.0 (that I’ve never heard of) must have been back at the birth of the commercial internet. The thing that I grew up on (literally) with dial-up AOL and the 30 min connection times. People were just happy to have information at their fingertips. Even with dial-up.

Now we’re at Web 2.0. User-generated content is king. Even TIME Magazine said so. Information isn’t just at the users’ fingertips. Information is coming from the users, shared, connected, commented on. Information is everywhere. From blogs (my personal favorite) to videos to Wikis to social networking to RSS feeds to pipes…  We are in an information saturated environment.

I use blogs, RSS feeds,  social networks (myspace, linkedin (see my button in the right sidebar), facebook), and social bookmarking (

What do you use? 



View Corinne Vizconde's profile on LinkedIn

If you’ve been living under a rock lately, you may not know what LinkedIn is. Simply put, its an online professional networking service. Note the word ‘professional’. This is no MySpace.

It’s more like a Facebook for the … professional crowd. I was about to say older — but I have myspace and facebook profiles — so that explanation wouldn’t work.

Feel free to connect to me. If you’re reading this blog, chances are it would be beneficial for us to be connected. 🙂

Customer service

Another one from Seth.  And the state of discontent of service.

I’m fully aware of. Somehow, somewhere, all of our jobs are connected to service. Whether it be through tuxedo rental (a dubious first paid job), writing lab proctor, or a marketer. We’re all providing a service. And someone, somewhere is our customer. Put those together, and we have customer service.

All the tech support jokes? Customer service. They’re like lawyer jokes, they’re all true.

I think the real reason people blow up customer service complaints so much is because we’ve all provided service at some point in our lives — and being so good at it that we blow all those bad stereotypes out of the water — and it kills us to recieve crappy service in return. Kills us. Where is that holiday cheer, people?